Berikut ringkasan isi buku dalam Bahasa Indonesia.
Garis besar
Tren-tren utama (tema utama tiap bagian) 1) The Brand Strategy Trend β The Brand Strategy Trend
2) The Social Advertising Trend β The Social Advertising Trend
3) The ROI Trend β The ROI Trend
4) The Customer Care Trend β The Customer Care Trend
5) The Social Commerce Trend β The Social Commerce Trend
Gaya penyajian (tambahan)
Kesimpulan
